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Warranty

Warranty & Returns

All PCB Holders have lifetime warranty. Microscopes have 1 year warranty. 

If for any reason you are not entirely satisfied, you may return any or all items in their original condition and packaging for a refund within 30 days from delivery.

You must inform us of your intention to return the goods to us by sending an email to support@pcb-holder.com with a Subject heading of “Order Return”. Please include your Order ID in this email, and clearly state your reasons for returning the goods to us.

Privacy

We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Store site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

Out-of-Stock Products

We will ship your product as it becomes available. Usually, products ship the same day if ordered by 11:00AM  , or by the next business day if your order is received after this time and for orders received on Saturday, Sunday or any major holiday. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.

Credit Cards

We accept the following credit cards: Visa, MasterCard, and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.

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